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Kuzuoka, H. and Greenberg, S. (1999)
Mediating Awareness and Communication through Digital but Physical Surrogates. In Video Proceedings of the ACM Conference on Human Factors in Computing Systems (7 minute video) and Extended Abstracts Proceedings of the ACM Conference on Human Factors in Computing Systems (two page summary) – ACM CHI’99, May 15-20.
Type: Refereed conference (video) plus accompanying paper.
Additional materials: powerpoint presentation.
DOI: 10.1145/632716.632725

Download as: Video and Pdf

Abstract.
Digital but physical surrogates are tangible representations of remote people positioned within an office and under digital control. Surrogates selectively collect and present awareness information about the people they represent. By having them react to physical actions of people, surrogates can control the communication capabilities of a media space. This enables the smooth transition from awareness to casual interaction while mitigating concerns about privacy.

This video was accompanied by a presentation at the conference.